You’ve Reached The Hospitality Hotline
Hi, I’m Kate! I’ve been in the hospitality business for a while now. And I’ve seen a lot of things…some good and not so good.
So in 2007, I made it my mission to start helping entrepreneurs & restaurateurs redefine their mission, improve their culture, empower their leaders, and elevate their customer service. I do this through advising, coaching, and training hospitality teams and their leaders. Let me help you too!
What is the Hospitality Hotline?
Every week The Hospitality Hotline publishes content for owners, operators, and managers who want to take their restaurants, hotels, and high-touch businesses to the next level.
Content includes:
examples of how great leaders, restaurateurs, and hospitality groups are managing and supporting their teams and why this all matters
tips, best practices, practical hacks, and templates for improved confidence and better communication as a leader
insights and how-to’s for improving your customer experience and inspiring your team
Free Subscribers:
Free subscribers receive industry insights, tips, and tools to improve their businesses.
Paid Subscribers $8 a month/$80 for the year:
Paid subscribers receive:
exclusive best practice worksheets to aid in your growth and development once a month
discount on the purchase of one of my 16-person group classes*; $50 off per person (an $800 value!). *Great for restaurant teams with 16 or more leaders/participants.*
